Job Title Asst. Manager-Service - Electrical Engineer
Location Pallavaram-Chennai
Reporting to Manager- Service
Level Middle Management
Qualification: Required BE - Electrical & Electronics
Experience: Required 1 - 3 years experience in testing and service in Electrical industry
Languages Preffered English, Hindi
Job Responsibilities ->Analyse customer complaints, ->offer proposal for repair or modification, negotiate and finalise service, ->ensure proper invoicing and payment, ->rectify complaint, monitor relay performance, co-ordinate relay testing to ensure customer satisfaction and enhanced revenue through customer service, ->prepare quotation against enquiry, negotiate and finalize with customer, acquire order, ->ensure proper contract execution, initiate invoicing and follow-up for payment to ensure customer satisfaction and revenue through customer service,-> supervise and monitor sale of spares against enquires, contribute to development of spares price list, follow-up to service orders, ->report periodically on sales achieve spares sales targets, respond to customer queries, ->co-ordinate with overseas offices for technical assistance, provide technical and customer support to regions on technical issues, train staff, customers and franchisees in relevant areas to improve quality of service delivery.
Competencies Technical: Product knowledge, commercial knowledge, good understanding of company's business and products, Customer responsiveness. Behavioural: Communication skill, negotiation skill, Interpersonal skill.
Other Information PC Skills  Top
 

Job Title Assistant Manager - Project Management
Location Pallavaram-Chennai
Reporting to Manager - Projects
Level Middle management
Qualification: BE - Electrical Engineering Electronics Engineering
Experience: Required 1-3 years in engineering
Languages Preferred English, Hindi
Job Responsibilities ->Provide inputs and support for development of business strategies and department budget to have predefined short term goals and utilize resource effectively and efficiently. -> Prepare project execution plan with resources plan, equipment and manpower. -> Estimate costs to ensure project completion in a timely and effective manner. -> Guide and monitor project execution, follow-up with design / purchase / manufacturing on progress. -> Interact with customers for project inputs, approvals, progress and to resolve issues. -> Co-ordinate for customer inspection, complete all contractual obligations committed to improve quality of project management, arrange for materials and documents dispatch to customer site. -> Oversee preparation of dispatch invoice, follow-up with regional sales manager for collections of payments from customer. -> Visit project site periodically and resolve outstanding issues to ensure smooth handing over of project to customer and timely collections.
Competencies Technical: Knowledge of relay products / substation equipment, Commercial skills & project management skills. Good understanding of local market requirements and adequate understanding of international markets.
Behavioural: Interpersonal skills, communication skills, Negotiation skills, Networking skills Other Information Good PC skills.   Top
 

Job Title Asst. Manager - Tendering
Location Pallavaram-Chennai
Reporting to Manager - Tendering
Level Middle Management
Qualification: BE - Electrical Electronics Engineer
Experience: Required 1 - 3 Years in tendering function
Languages Preferred English, Hindi
Job Responsibilities ->Receive customer queries, -> finalize components and rates, determine and analyze costs, ->monitor competitor prices set tender prices, ->get approval for price, prepare and submit tender documents, ->participate in post-tender negotiation,->analyze information pertaining to order inputs, sales figures, collection figures, tender opening results ->circulate MIS reports to aid performance monitoring and decision making, -> analyze future strategic tenders, estimate cost resources required, provide inputs to prepare annual budgets, ->receive order, acknowledge order in SAP, handover order to project management, provide inputs during order processing to ensure proper implementation of orders received.
Competencies Technical: Commercial terms of contracting, legal requisites in tendering, customer responsiveness, Knowledge of Relay & Control Panels

Behavioural : Time management, planning, Negotiation Skills, Networking skills.
Other Information Good PC Skills    Top

Job Title Engineer - Sales and Support
Location Pallavaram-Chennai
Reporting to Senior Manager - Sales Support
Level Middle Management
Qualification: Required BE - Electrical & Electronics
Experience: Required 2 - 3 Years experience in protection equipment business and field exposure
Languages Preferred English, Hindi
Job Responsibilities ->Analyze customer needs, identify appropriate solutions, ->influence customer to include specs in tenders, -> respond to technical queries of customers, ->participate in tender evaluation process, ->interact with customers/OEMs, organize product presentations/ road shows to ensure technical short listing of Company's bid, -> identify and evaluate suitable products from Company's range’ study market applications, seek approval for new products, ->report to management to benchmark with market,-> provide technical support to sales team, conduct training for sales staff on product range and capabilities, present product credentials to customers, participate in training programmes, ->provide tech support in case of unique, major problems with applications / products, consult with customers on understandings their needs and issues and providing optimum solutions, -> assist in scheme drawing and setting calculations for products, interact with customers for confirming drawing to ensure proper utilization of products, ->represent company in industry for national committees to project the desired image of company.
Competencies Technical: In-depth knowledge of protection and power systems, good understandings of company's business and markets. Behavioural :Presentation skill and communication skill, Interpersonal skills, networking skills .
Other Information PC Skills   Top
 

Job Title Engineer - Engineering, Control Panel
Location Pallavaram-Chennai
Reporting to Manager Engineering
Level Middle Management
Qualification: Required BE Electrical & Electronics Engineering
Experience: Required 1-3 years in similar function
Languages Preferred English, Hindi
Job Responsibilities ->Prepare technical drawings based on customer order, seek approval from customer and incorporate modifications, ->seek amendment of order based on deviation list, prepare cutout drawings and ->provide details to ensure that technical specifications and customer requirements match and to enable customer order fulfillment. ->Prepare final drawings incorporating customer requirements and shop amendments. ->Prepare material requisition and shop documents for fabrication, ->provide support documentation to settle outstanding claims to ensure timely completion of projects and recover all outstandings.
Competencies Technical: Good understanding of Protection concepts; Engineering drawing using CAD/CAM, ->Knowledge of manufacturing process Managerial: Planning; Analytical Skills, People Management Skill, Process management.
Other Information Proficient in CAD, Excellent PC skills   Top

Job Position : Assistant Manager - Exports & Offshore Sales
Graduate in Electrical Engineering with experience ranging from 1 to 3 years
Background of Engineering / Marketing / Sales / Exports, preferably in
Power systems
Good communication & presentation skills

The job profile shall include:
Pre-tendering work such as Presentations, Seminars, Spec-in activities etc
Tendering & Negotiations
Meeting and exceeding Order input targets
Contract Execution & closing
Other Commercial activities such as dealing with Banks for L / C 
negotiations, Customs for exports/imports etc    Top

Job Title Manager / Senior Manager - Product Services
Location Chennai
Reporting to Unit Managing Director
Matrix Reporting to Business Head - Services at France
Dimensions
No.of Reportees to the Position 50 employees (25 Direct)
Financial Responsibilities Rs.15 Crores
Level Middle Management
Qualification: Required B.E Electrical Engineering
Desirable MBA / PG Dip in Marketing
Experience: Required 7 - 10 Years Experience / Should have worked in the Protection Control Equipments viz Control Panels / Relays industry for atleast 2 - 3 years
Desirable 3 / 4 years hands on experience in Field service functions. Broad experience in product service functional areas and in developing strategic service initiatives in alignment with organisational goals. Experience in developing training and call centres.
Industry/ Company Preference Engineering Industry
Languages Preferred English, Hindi
Job Responsibilities To plan and deliver Services Business targets- To generate cash for Business operations, monitor outstandings, facilitate resolution of outstanding issues- To Provide innovative solutions for customers needs- To explore Business opportunities, develop and implement marketing plan for training & retrofit Business- To establish norms for customer service, monitor and achieve norms, manage resources for delivery, - Provide technical support To customers, Build relationship with customers- To develop, motivate and retain the team"
Competencies Technical: Knowledge of Relays and Control Panels: Knowledge of components & operations of a substation; Project Mgmt skills; Evaluate market size; Anticipate market evolutions; efficient network on Business contacts; close relationship with key decision makers; Understand the main drivers of Commercial policy and cost impact; Assess economic Performances; Adopt negotiation strategy according to customer environments;
Managerial: Planning; Analytical; Strategic; Negotiation; Conflict Management; Networking: People Management Skill, Innovation and Creativity, Leadership skill, Analytical Skills, Process management,
Other Information Knowledge of products and exposure to new developments in technology, IT skills- Willing to travel; Mobility     Top
 

Job Title Senior Manager - System Services
Location Noida
Reporting to Unit Managing Director
Matrix Reporting to Business Head - Services at France
Dimensions
No.of Reportees to the Position 5 employees (To begin with)
Financial Responsibilities Rs.5 Crores
Level Middle Management
Qualification: Required B.E Electrical Engineering
Desirable MBA / PG Dip in Marketing
Experience: Required 8-10 Years Experience / Should have worked in the DCS, EMS, SCADA, Telecom infrastructure for at least 2 - 3 years. Hands on experience in field service in an Engg. Co managing spares, training, customer service, Sales & Marketing
Desirable 3 / 4 years hands on experience in Field service functions. Broad experience in system service functional areas and in developing strategic service initiatives in alignment with organisational goals.

Languages Preferred English, Hindi
Job Responsibilities To establish and expand market service coverage for system installed base in India - To review existing and new hardware opportunities to increase product service margins and add value service through supply chain management- To develop the Indian Service organization and contribute actively to the growth of the world wide business- To lead or participate in the international projects as decided by the Mgmt- To plan and deliver Services Business targets- To generate cash for Business operations, monitor outstandings, facilitate resolution of outstanding issues- To explore Business opportunities, develop and implement marketing plan for system installed base - To establish norms for customer service, monitor and achieve norms, manage resources for delivery, - To Provide innovative solutions for customers needs -Provide technical support To customers, Build relationship with customers - Oversee customer technical training - To develop, motivate and retain the team
Competencies Technical: Good understanding of DCS, EMS, Telecom infrastructures; Project Mgmt skills; Evaluate market size; Anticipate market evolutions; efficient network on Business contacts; close relationship with key decision makers; Understand drivers of Commercial policy and cost impact; Assess economic Performances; Adapt negotiation strategy according to customer environments; Techno-commercial skills
Managerial: Planning; Analytical; Strategic; Negotiation; Conflict Management; Networking: People Management Skill, Innovation and Creativity, Leadership skill, Analytical Skills, Process management, Good understanding of the business with sales & marketing knowledge
Other Information Knowledge of products and exposure to new developments in technology, IT skills- Willing to travel; Mobility     Top